At Properly Tied, we take consumer safety very seriously and strive to provide a safe and quality product to our customers.
What items are being recalled?
This recall involves Properly Tied LD Aspen Loungepant. The lounge pants were available in sizes 2T through YXL and sold in the following print patterns: blaze, blue ridge, clay mountain and forest. “Properly Tied Pajama” and the size designation is printed on the internal waist band label.
Why are the loungepants being recalled?
The federal standard for the flammability of children’s sleepwear states that all children's sleepwear garments sold in sizes larger than nine months must be either flame resistant or tight-fitting. We discovered that our loungepants did not meet flammability standards and decided to initiate a voluntary recall on the affected items.
Have any incidents been reported?
There have been no incidents reported.
Will a refund be provided?
Yes, We will offer refunds in the form of a Properly Tied store credit for eligible items. To see if your items are eligible, please fill out our recall form at properlytied.com/recall-ldl2001
Am I eligible for a refund if the items have been worn and washed?
All items that meet the specifications are eligible for a refund.
How do I return the affected product?
To see if your items are eligible for return and store credit please fill out the form at properlytied.com/recall-ldl2001. Once determined eligible you will receive an email with a pre-paid return label and instructions on how to return the item.
Can I return the product to the retailer for a refund?
No, if you have an affected item, you must return it to us for a Properly Tied store credit. Please use the form at properlytied.com/recall-ldl2001